The 1 8T trillion parameters GPT-MoE might be GPT-4 And recent updates made in October even allow phi-1.5 to display multimodality—an ability to interpret images as well as text. Last week Microsoft announced the release of phi-2, a 2.7-billion-parameter follow-up to phi-1.5, which demonstrates even more ability in a still relatively compact package, the company […]

Celebrating the human touch: how Autoscore impacts customer service quality If you automate a significant portion of your customer service workflow all at once, you risk confusing your customers or your customer service team. For example, you could use a workflow automation tool to automatically create customer support tickets after receiving a communication from a […]

Types of AI: Understanding AIs Role in Technology The tech is also creating new questions about how we keep all kinds of data — even our thoughts — private. AI has made facial recognition and surveillance commonplace, causing many experts to advocate banning it altogether. At the same time that AI is heightening privacy and security concerns, the technology […]